The NHS and private health sector employ thousands of dedicated staff who are committed to providing the highest standards of expertise and care at times when we may need it the most, but even with the best intentions, things do go wrong.
“GPs, Doctors, Nurses and Surgeons have our best interests at the forefront of all that they do and we understand that it’s common for many people to feel uncomfortable about bringing a claim against medical professionals, simply because there is rarely any intent to harm, but when things go wrong you are entitled to compensation.”
Mike Shiers, Partner
What is medical negligence?
Medical negligence occurs when the care that has been provided is not up to a reasonable standard, which adversely affects the patient’s condition; this could be as a result of misdiagnosis, incorrect treatment or a surgical mistake. Medical negligence can be a difficult area for all involved, so we will work with you in a sympathetic way and not push you into decisions that you are not comfortable with. We work on Fatal Claims and Misdiagnosis Claims.
There is also now a requirement that clinicians explain all reasonable options and the associated risks.
How can you help me?
Nash & Co have a depth of knowledge and broad experience in helping you to make a claim from start to finish; providing expert opinion and advice in the first instance, followed with a step by step approach, from drafting a claim and collecting expert advice to accessing the compensation that gives the level of support that you need.
What should I do next?
Contact us without delay for a free no obligation assessment, as this means that we can act sooner rather than later, while all the details refresh and if the NHS or private healthcare provider admits liability we can get compensation to you quickly. Please speak to Mike Shiers or one of the team to see how we can help you. Mike’s email address is [email protected] or you can reach him on his phone number 01752 827025.
We also know that it’s not all about compensation, you’ll probably want to know why things went wrong and we are here to get the answers too.
Once we’ve established who will be the person to deal with your matter, they will become your main point of contact. Naturally, we will keep you informed of any changes to this. We will do our utmost to communicate with you in plain English and keep legal jargon to an absolute minimum. We will clearly explain to you the legal work that is needed to help with your matter. You’ll be kept fully informed of your legal rights and provided with the necessary advice to enable your matter to be completed or resolved in as timely and effective a manner as possible. We will represent your best interests and keep your business completely confidential.
We will provide timely updates to you, informing you of the current position and the timescale for future actions on your behalf. We will always look to progress your matter as quickly as possible. When appropriate, we will advise you as to whether the likely outcome of your matter justifies the likely costs and risks or continuing. Where possible, we will endeavour to return telephone calls the same day and reply to letters and emails within two working days.
We will consider carefully all your comments about our service. If you feel that you are not receiving the service that you hoped for, please tell the person dealing with your matter immediately to help us rectify any issues. Our firm operates a complaints procedure, which can be found by following this link COMPLAINTS PROCEDURE. All of our clients are treated fairly and we do not discriminate against anyone because of their age, race, religion or beliefs, sex, sexual orientation, or disability. We may ask you to complete a feedback form at the end of your matter, which we will use to help us improve our service.
We will need you to provide us with clear, timely and accurate instructions. In order to help you, we would appreciate it if you could respond to requests for information promptly. We ask you to consider carefully and act upon our advice to you. In order to avoid any delay with your matter, we require you to pay our fees promptly.
We will always fight your corner and aren’t afraid to go to Court if we need to, however only around 2% of all claims sees the inside of a Courtroom.
What we offer at Nash & Co is different to other law firms. This includes:
- A proven track record for getting proper compensation for our clients.
- No under settling your claim to get you out of the door (we work on quality, not quantity).
- A personal service by a fully qualified solicitor (no call centres here).
- Direct email and telephone access to your solicitor.
- Returning your calls and emails without delay.
- Knowledge of the right experts and barristers to assist with your case
Personal Injury claims can be complicated, and finding your way through the various funding systems, including the “No Win – No Fee” system can be costly.
Nash & Co have a proven track record and we offer a free consultation service without obligation.
If you are able to fund the personal injury claim yourself, or you’re looking for a “No Win – No Fee” arrangement or you have an insurance for legal expenses, WE WILL be able to help you.
Here at Nash & Co, we recognise that injured people will not have spare money to pay for legal fees. There are a number of funding options available to you, however, most of the work done for clients is under a “No Win – No Fee” agreement. You will have all of the options explained to you at the initial meeting including how the “No Win – No Fee” system works. We are confident that you will be impressed with how this works, but if you aren’t then there is no pressure for you to sign up with us, and you will not be charged for the initial meeting.